We aim to send your order in perfect condition but should your item be faulty, or perhaps isn’t as expected, we can offer an exchange or refund within 28 days of purchase.

Please return your order to either store:

Willow Boutique, 5 Raeburn Place, Edinburgh, EH4 1HU

or

Willow Boutique, 5 Springfield Terrace, Dunblane, Stirlingshire FK15 9AA

Customer pays for return postage.